Shipping & Delivery Policy
At NDRX VENTURES LLC, we are committed to delivering your order as quickly and efficiently as possible. Please review the information below regarding our shipping and delivery process.
1. Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been shipped, you will receive a confirmation email containing tracking information.
Please note that processing times may be extended during high-volume periods, promotional events, or holidays.
2. Estimated Delivery Time
The estimated shipping time is 3–7 business days, depending on your location.
Delivery times are estimates and are not guaranteed. Delays may occur due to:
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Customs clearance procedures
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Carrier delays
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Weather conditions
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High seasonal demand
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Other unforeseen circumstances
We are not responsible for delays caused by third-party carriers or customs authorities.
3. Shipping Origin
Orders may be fulfilled and shipped directly from our international fulfillment partners.
Depending on your country of residence, customs duties, import taxes, or additional fees may apply. These charges are the responsibility of the customer unless otherwise stated.
4. Shipping Costs
Shipping costs are calculated at checkout and depend on:
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Destination country
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Package weight
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Selected shipping method
All applicable shipping fees will be clearly displayed before completing your purchase.
5. Delivery Responsibility
Customers are responsible for providing accurate and complete shipping information at checkout.
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If an incorrect address is entered, it must be reported within 24 hours of placing the order.
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If tracking confirms successful delivery to the address provided, responsibility transfers to the customer.
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We are not liable for lost or stolen packages after confirmed delivery.
If a package is returned due to an incorrect address or failure to claim delivery, additional shipping fees may apply for reshipment.
6. Lost or Damaged Shipments
If your package arrives damaged or appears to be lost in transit, please contact us within 5 days of delivery confirmation.
We may assist in filing a claim with the carrier; however, carrier investigations may take time and outcomes are determined by the shipping provider.
7. Contact Information
For any shipping-related questions, please contact:
NDRX VENTURES LLC
447 Broadway, 2nd Floor #3352
Email: info@louisemore.com